jumping to conclusions with judgement

Last night I flew from Winnipeg to Saskatoon where my mom lives to spend a few days with her while she has 'spring break' from school (let me tell you, there's nothing 'spring' about it...its -40 here today). Anyways, as I was waiting in the departure area, waiting for my delayed flight to take off, I noticed that the woman sitting in the chair behind me was yelling into her phone, said something about not being able to reach an asshole (her words, not mine) and was very upset. Then when we got up to finally get on the plane, she was at the front of the line only to tell the flight attendants she didn't have her ID with her, thus holding up the line of VERY annoyed other passengers. Geesh, I thought to myself. What a kook...can't she be organized and normal? Once I finally got on the plane, guess who was sitting right beside me?...yep, the crazy lady. She IMMEDIATELY started talking to me and asking me tons of questions and I could tell she was a very nervous flyer. Oy. So we kept talking (or at least she did...I kind of nodded my head here and there) and she told me about how she used to live in North Battleford and hated it and on and on and on. But then she said "I'm flying to Saskatoon because my daughter is in critical condition. She has meningitis and may not live." Oh my goodness, I felt absolutely horrible. She went on to explain that she had felt SO bad for holding up the line because she was in such a rush and not thinking when she left her house and forgot her ID. Totally goes to show you that sometimes we jump to conclusions and think people are crazy when instead they are faced with something else, something more that we know NOTHING about. God totally taught me that I need to be much less judgemental and need to be open to all kinds of people because we all have emotions and feelings.